Services
Gorbals
Scottish Charity SC033491
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GLASGOW - GORBALS SUPPORT
SERVICES FOR OLDER PEOPLE
What kinds of service you can expect : This service is for people who are over the age of 65 and who need support to live in their own home. We can help you with: Managing your money, Maintaining your house, Keeping well. We will always be honest with you. We will treat you with respect. We will listen to what you want. We will support you in the way we say we will. In return we would like you to tell us if we are making mistakes. We hope to have an open and honest relationship with.
Housing Issues : We are not landlords, but your Social Worker will help you to get a flat in the Gorbals. They will help you to liaise with Housing.
Frequently Asked Questions:
How Do I Get The Service? You can speak to your Social Worker or a family member, friend or advocate. You can contact us at the project or you can ask your GP or District Nurse.
Do I Have To Pay For The Service? Your Social Worker will complete a financial assessment to identify whether or not you make a contribution to the Social Work Department for the services that they purchase on your behalf.
How Do You Know We Will Provide A Good Service? We choose our workers carefully and our managers check they are doing their job well. We will ask you, your Social Worker and others who are important to you what you think about the service. The Care Commission will tell us if we are getting it right and you can see what they have written about us.
What If I Have A Suggestion Or Want To Make A Complaint? Carr-Gomm Scotland has a Suggestions and Complaints Policy and the leaflet giving information on this is contained in the information pack.
HOW TO CONTACT US.
Carr-Gomm
Scotland
The Stables
59 Machrie Road
Glasgow
G45 0AZ
Tel: 0141
631 5170
Fax: 0141 634 5897
Email:
glasgow@carr-gommscotland.org.uk
Please contact Operations Manager or Administration Officer/Assistant
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