Carr-Gomm Scotland Website
Person-Centred Support, Supported Living and Community Care Services

Scottish Charity SC033491

                                                                            GLASGOW - CITY SERVICES


What kinds of service you can expect : This service is for people who have a severe physical disability and who wish to be supported in their own home. Your Care manager will then prepare (with you) an assessment of your support needs. This will be used to help identify the areas of your life you may wish to discuss with us and what you need support for. You will have opportunities to find out about Carr-Gomm Scotland and how we would support you and then decide if you want to accept the offer of a service, if one is made.Throughout this process – and at any time when you are receiving our service you can have someone with you to put forward your point of view.

The Support can be:
     *   Flexible and at times that you need it because support staff are based on site 24 hours a day.
     *   Individual because we aim to support people in their on homes to lead their lives whatever their reasons for needing support.

We can help you with:
Staying safe and well,Taking medication, Managing your money, Making and keeping appointments, Looking after your house, Shopping and cooking, Making friends and trying out new interests, Personal care and Any other part of your life that you need support with.

Housing: We would work with you and your Care Manager/Social Worker to find a suitable house for you to live in. We would support you to have your house fitted with any equipment you would need to make you as independent as possible.

Frequently Asked Questions:

How Do You Know We Will Provide A Good Service? We choose our workers carefully and our managers check they are doing their job well. We will ask you and your Social Worker what you think about the service. The Care Commission will tell us if we are getting it right and you can see what they have written about us. If you are unhappy with our service you can make a complaint. We have another leaflet explaining how to do this.

What If I No Longer Want Support Or Would Like Another Organisation To Support Me? You should discuss the reasons for your decision with your support worker, social worker, health care professional or family. If for whatever reason you no longer want support from Carr-Gomm Scotland you should discuss this with your Support Worker and Care Manager. You Support Worker can help you in identifying another support provider.

What If I have A Suggestion Or Want To Make A Complaint? Carr-Gomm Scotland have a Suggestions and Complaints Policy and the Leaflet giving information on this is contained in the information pack available from us. 

Do I Have To Pay For The Service? Your social worker will complete a financial assessment to identify whether or not you make a contribution to the Social Work Department for the services that they purchase on your behalf. This will be in line with the Councils pricing framework. Please do not let this put you off, as many people receive our service free of charge.

HOW TO CONTACT US. 

Carr-Gomm Scotland
The Stables
59 Machrie Road
Glasgow
G45 0AZ

Tel: 0141 631 5170
Fax: 0141 634 5897

Email: glasgow@carr-gommscotland.org.uk

Please contact Operations Manager or Administration Officer/Assistant

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